Introduction: In the modern era of online shopping and deliveries, residents in urban apartment complexes face challenges related to the secure and efficient storage of parcels.
Background: The block of flats comprises of a diverse community of residents. The absence of a centralised parcel storage area led to issues.
Objectives:
- Provide a secure and centralised location for residents to collect their parcels.
- Streamline the process of parcel delivery and retrieval for both residents and delivery personnel.
- Enhance resident satisfaction and convenience.
- Reduce instances of lost packages.
- Optimise space utilisation within the block of flats.
Outcomes:
- Improved Convenience: Residents reported a significant improvement in the convenience of parcel collection.
- Space Optimisation: By centralising parcel storage, valuable space within the block of flats was optimised, leading to more efficient use of the common areas.
Conclusion:
The implementation of a dedicated parcel storage area in the block of flats has proven to be a success, resulting in improved convenience, enhanced security, and higher resident satisfaction. By addressing the challenges associated with parcel delivery and storage, the block of flats has created a more efficient and enjoyable living experience for its residents.


