Introduction: Lowe Property Care was called out for an emergency response following a severe sewage blockage at a residential property. The blockage had caused sewage water to back up through the bath, resulting in extensive flooding across multiple rooms.
Background: The client required immediate action to prevent further damage and begin the recovery process. LPC’s emergency response team was on site swiftly to contain the issue, perform an initial clean-up and begin drying the property. Rapid action was essential to prevent long-term water damage, structural compromise and health risks.
Scope of Work:
- Emergency Attendance: The team were quick to attend upon receiving the call. On-site assessment of the blockage.
- Containment and Clean-Up: Stoppage of further sewage backflow into the property. Safe removal of standing sewage water from affected areas. Sanitation and clean of all surfaces to eliminate health hazards.
- Drying and Damage Control: Installation of LPC dehumidifiers to start the drying process immediately.
Results:
- Rapid Response: LPC attended the site efficiently, minimising further damage and health risk.
- Clean-Up: The property was safely cleaned and decontaminated.
- Efficient Drying: Equipment was installed during the first visit, accelerating the drying phase and reducing the risk of mould.
- Client Reassurance: The homeowner was supported throughout with clear communication.
Conclusion:
This emergency call-out demonstrated Lowe Property Care’s ability to respond quickly and effectively to critical situations. From initial containment to sanitisation and drying, our team worked efficiently to limit damage, restore safety and support the client through a highly stressful event. LPC remains a reliable partner for responsive property solutions, no matter the urgency or complexity.
